Logs & deliverability
Every send is recorded and tracked through its lifecycle. The dashboard shows the log; the API exposes the event timeline so you can monitor deliverability.
Send lifecycle
An email moves through these statuses:
- queued — accepted, about to be handed to the provider.
- sent — the provider accepted the message.
- delivered— the recipient's server confirmed delivery.
- bounced — the message could not be delivered.
- complained — the recipient marked it as spam.
- failed — the send attempt itself errored.
Event timeline
Fetch a single send to see its full event history — each status change is recorded with a timestamp and provider metadata:
curl https://api.orizon.ng/v1/emails/em_123 \
-H "Authorization: Bearer orz_your_email_key"Automatic suppression
Hard bounces and complaints automatically add the address to your suppression list, and suppressed addresses are dropped from future sends (returned in the suppressed array of the send response). You can review and edit the list in the dashboard.
SES delivery eventsWhen sending through Amazon SES, configure a Configuration Set that publishes delivery, bounce and complaint notifications to an SNS topic pointed at Orizon's email webhook. Orizon verifies the SNS signature, records the events on the matching send, and auto-suppresses hard bounces and complaints.